Website care is personal
You need someone who cares about your website as much as you do.
Updates taken care of
Security before you need it
Malicious software can cause havoc on your website for months without being detected. By proactively checking for malware and known vulnerabilities you can protect your site and your users.
Backups you can count on
It’s one of the worst feelings in the world: you make a small change to your website and it breaks everything, or you log in one day to find you’ve been hacked! You no longer have to worry about it.
What’s included
Monthly website report
Stay informed
Get a clear understanding of your website with this top-down overview of the latest updates.
Be reassured
Your report details all of your website backups and restore points so you can rest easy.
Discover opportunities
With integrated traffic and SEO you’ll be able to see when your efforts are paying off.
WordPress core updates
Theme & plugin Updates
Daily website backup
Daily security scanning
Technical support time
Website content changes
Website design changes
Website tune-up
No commitment
The worst thing happened. I hired another person to quickly change a couple things and he wasn’t understanding it so told him it wasn’t working out. He cancelled everything and deleted my whole website! I wish I could leave you another good review for saving my website… THANK YOU!
Website tune-up included
Personal evaluation
Back to good health
Free for new clients
All new care plan clients receive a complementary website tune-up at the start of their plan. £150 fee for returning clients.
How it works
1. Choose your plan.
Select the plan that is right for your from the pricing table below. All plans include website backups, security scanning, updates and technical support.
2. Check the availability.
Due to the personal level of our care plans, we can only accept a limited number of sign-ups. After choosing your plan you can check if there is an open slot for your website.
3. Website review & tune-up.
Once accepted, all care plan websites must be evaluated and checked for errors. If you are a new care plan customer you will receive a complimentary Website Tune-Up.
Website care plan pricing
Basic
Always up to date- Perfect for people who want someone to take care of the technical things.
- WordPress Updates
- Theme & Plugin Updates
- Detailed Monthly Report
- Daily Website Back-ups
- Website Security Checks
- 15 Minutes of Email Support
- Additional hours at a discounted rate
- Website Uptime Monitoring
- Performance Reporting
- Performance Optimisation
- Remove Spam Comments
- Keywords & Ranking Report
Premium
Always running smoothly- Recommended for individuals and small businesses that need to keep their website optimised, secure and updated.
- WordPress Updates
- Theme & Plugin Updates
- Detailed Monthly Report
- Daily Website Back-ups
- Website Security Checks
- 30 Minutes of Email Support
- Additional hours at a discounted rate
- Website Uptime Monitoring
- Performance Reporting
- Performance Optimisation
- Remove Spam Comments
- Keywords & Ranking Report
Professional
Always ready to perform- Ideal for growing businesses, e-commerce sites or websites with a lot of content.
- WordPress Updates
- Theme & Plugin Updates
- Detailed Monthly Report
- Daily Website Back-ups
- Website Security Checks
- 60 Minutes of Email Support
- Additional hours at a discounted rate
- Website Uptime Monitoring
- Performance Reporting
- Performance Optimisation
- Remove Spam Comments
- Keywords & Ranking Report
FAQs
How does my support time work?
What tasks are included?
Your monthly support time covers any technical support that you may require to keep your website in good health. But you can also use your support time for content changes too.
Does my monthly time rollover?
Your support time is based on a set monthly allowance that renews on the first day of each month and does not carry over.
What if I need more support time?
Once your monthly support time is reached you can continue receiving support at the reduced hourly rate of £30 per hour (care plan clients save 25% compared to my standard hourly rate of £40).
You will never be unknowingly charged for more work without it being discussed with you first.
What if my website was not built by you?
Our website care plans are best suited to WordPress websites built with the Divi theme however, this is not a requirement.
What happens if something breaks?
If something goes wrong (whether that’s because of a technical error, a user error or a sneaky website hack!) I’ll be working behind the scenes to get your site back online.
How do I get in touch?
Email is always the best form of communication because it yields the fastest response and resolution. Through email, you will be able to reach me wherever I am – even if we are in different time zones.
The other great thing about email is that I can send you annotated screenshots to show you instead of telling you. A 30-minute phone call explaining how to do something (without knowing what the other person can see) can be resolved in less than 3 minutes via email.
Is the Website Tune-Up a requirement?
Your Website Tune-Up allows us to better understand your website and spot any potential issues that we should be aware of.
If this is your first time signing up for a care plan with us your Website Tune-Up is provided for free.
If you are a returning care plan client then you will need to purchase a Website Tune-Up before your care plan begins.
Can I really cancel anytime?
To request a cancellation simply send an email to brett@worthitmedia.co.uk, and we will immediately stop your next payment.
What happens when I cancel?
Once we receive your request your next payment will be cancelled and your care plan will continue until the end of your billing cycle (usually the end of the month).
At the end of your billing cycle your plan will be terminated. All website backups will be deleted and care plan services deactivated.
Can I sign up again later?
Absolutely, as long as there is an available slot you will be able to join one of our care plans again.
As part of the new signup process, you will need to purchase a Website Tune-Up so we can evaluate your website again prior to your plan starting.
Get started today
Enquire about the availability and suitability for your website.
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